Drivers must be installed to ensure proper communication between hardware and software. This is only relevant for computers operating the hardware, and not for purely analysis computers.
To update driver software:
1. Download signed drivers from the Software Setup Page. This is a secure page, ask your Diagnosys representative for the password, or fill out the form at the bottom of this article.
2. Unzip the file and paste it into C:/Multifocal/USB Drivers.
3. Open Windows Device Manager then select Ports drop-down.
4. Right click on Diagnosys Serial Port, choose Update Driver.
5. Choose to Browse your computer for the new driver software files.
6. Navigate to C:/Multifocal/USB Drivers. Select the folder, then click OK and Next.
7. Repeat steps 4 – 6 for both Diagnosys Serial Ports listed.
Close Device Manager. Open the software for testing!
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